Our Story
About Trustransport LLC
We exist to make healthcare access easier for everyone in our community.
Who We Are
A transportation company built around your health
Trustransport LLC is a non-emergency medical transportation (NEMT) company based in Iowa. We provide safe, comfortable, and affordable transportation to individuals who need assistance getting to and from healthcare appointments, dialysis centers, nursing facilities, and other health centers.
We proudly serve Waterloo, Waverly, and surrounding communities, offering transportation solutions for both ambulatory and non-ambulatory clients. Whether you need a one-time ride to a specialist or regular weekly transport to dialysis treatment, we have you covered.
Our team is dedicated to delivering a service experience that prioritizes your health, comfort, and schedule. We work with Medicaid and Medicare-approved clients, nursing home residents, group home clients, families, and individuals seeking reliable healthcare transportation.
Mission Statement
“We are committed to becoming one of the leaders in the non-emergency medical transportation services industry, addressing our clients' transportation challenges so they can focus on what matters most — their health and well-being.”
Core Values
What guides everything we do
Reliability
We show up on time, every time. Your appointments are too important to miss.
Dignity
Every client is treated with respect and care throughout the entire journey.
Inclusivity
We serve ambulatory and non-ambulatory clients alike, embracing diversity.
Excellence
A standards-based framework drives continuous improvement in our service quality.